Verify that your account settings are correct. ' The server returned the error: Mail was unable to log in to the IMAP server “” using “Password” authentication.
The error message that comes up in Mac OSX Mail is more detailed than the usual, it is as follows: My username and password both for SMTP and IMAP are and my bigpond password. Authentication Outgoing server (SMTP) authentication: Same as incoming mail server'.Outgoing uses SSL: On (this is required) (with TLS or SSL Encryption depending on your e mail app).Incoming uses SSL: On (this is required).Outgoing SMTP port: 587 (with TLS or SSL Encryption depending on your e mail app).The settings are those promulgated by Telstra on its email-status page, as follows:īigpond/Telstra Service (i.e. The problem now occurring is inability to access the email account through mail clients on Windows and Mac OS X. A new customer with broadband and email, today I logged into Webmail for the first time.
